Useful information
Delivery, Returns and Promotional Conditions
🚚 Free delivery
Find out the conditions for benefiting from free delivery on your orders.
• Free delivery from $120 before taxes.
• Cannot be combined with promo codes — only one benefit can be applied per order.
• Estimated delivery in 2 to 3 business days (may vary depending on your region).
• Certain restrictions may apply depending on the type of product. In particular, some items are only available for in-store pickup.
🔄 Return Policy
All information on return deadlines and conditions.
• Returns are accepted within a maximum of 10 days following receipt of the order.
• To request a return, please contact our support team. Certain conditions apply.
Check our policy here
🎟️ Conditions of use of promo codes
How to use a promo code and what conditions apply:
• The promo code must be entered at the payment stage (checkout).
• Only one promo code can be used per order — promotions cannot be combined.
• Promo codes only apply to products from the following collections: Proteins , Vitamins & Health , Control your weight and Performance .
Other categories, including snacks, accessories or promotional items, are not eligible .
💳 Accepted payment methods
Discover the different payment options available on our site.
• Payments accepted: Visa, Mastercard, American Express, Discover, Apple Pay, Google Pay, Shop Pay.
• Fast and secure transactions via Shop Pay and Shopify Payments.
📞 Customer service and contact
Need help? Here's how to contact us for questions or assistance.
• You can contact us via our online form on the contact page here .
• Allow 2 business days for a response.