Useful information

Delivery, Returns and Promotional Conditions

🚚 Free delivery

Find out the conditions for benefiting from free delivery on your orders.

• Free delivery from $120 before taxes.

• Cannot be combined with promo codes — only one benefit can be applied per order.

• Estimated delivery in 2 to 3 business days (may vary depending on your region).

• Certain restrictions may apply depending on the type of product. In particular, some items are only available for in-store pickup.

Check our policy here

🔄 Return Policy

All information on return deadlines and conditions.

• Returns are accepted within a maximum of 10 days following receipt of the order.

• To request a return, please contact our support team. Certain conditions apply.

Check our policy here

🎟️ Conditions of use of promo codes

How to use a promo code and what conditions apply:

• The promo code must be entered at the payment stage (checkout).

• Only one promo code can be used per order — promotions cannot be combined.

• Promo codes only apply to products from the following collections: Proteins , Vitamins & Health , Control your weight and Performance .
Other categories, including snacks, accessories or promotional items, are not eligible .

Check our policy here

💳 Accepted payment methods

Discover the different payment options available on our site.

• Payments accepted: Visa, Mastercard, American Express, Discover, Apple Pay, Google Pay, Shop Pay.

• Fast and secure transactions via Shop Pay and Shopify Payments.

📞 Customer service and contact

Need help? Here's how to contact us for questions or assistance.

• You can contact us via our online form on the contact page here .

• Allow 2 business days for a response.